1Who We Are
ph87 operates the online gaming platform accessible at ph87.best, providing casino games, sports betting, poker, bingo, and related services to eligible Philippine members. References to "ph87," "we," "our," and "us" in this Privacy Policy all refer to the platform operator responsible for your personal data.
ph87 is the data controller for personal information collected through the website, mobile interface, customer support channels, and any related services. If you have questions about who controls your data or how to exercise your rights, contact us through the details in Section 13.
2Data We Collect
ph87 collects personal data through your interactions with the platform. This includes information you provide directly, data generated by your activity, and limited technical information from your device.
Information you give us
- Registration details: full name, date of birth, email address, mobile number, and residential address.
- Identity verification documents: government-issued ID, selfie, or proof of address when KYC is required.
- Payment information: GCash number, Maya account, bank account details, card numbers (stored by payment processors, not ph87), and transaction records.
- Support correspondence: messages, call recordings, chat transcripts, and details of your enquiry.
- Preferences and settings: communication preferences, deposit limits, responsible gaming tool selections, and account options you configure.
Information generated by your activity
- Gameplay records: bets placed, games played, stakes, results, session duration, and in-platform transactions.
- Login records: timestamps, IP address, approximate location, and authentication method used.
- Device and browser data: device type, operating system, browser version, and screen resolution.
Information from third parties
- Identity and age verification from authorised service providers during the KYC process.
- Payment status updates from GCash, Maya, BDO, BPI, and other payment partners.
- Fraud and risk signals from compliance screening tools ph87 uses to protect the platform.
ph87 processes payments through trusted Philippine providers, each with their own privacy standards.
3Why We Collect Your Data
Every category of personal data ph87 holds serves a defined purpose. We do not collect data speculatively or retain information beyond the point where it remains necessary.
| Purpose |
Data Used |
| Account creation and management |
Name, email, mobile, date of birth, address |
| Age and identity verification (KYC) |
ID documents, selfie, address proof |
| Processing deposits and withdrawals |
GCash/Maya/bank details, transaction records |
| Gameplay, bet settlement, jackpot payouts |
Game history, stakes, results, session data |
| Fraud prevention and security |
Login records, IP address, device data, payment signals |
| Regulatory and legal compliance |
Identity, transaction, and gameplay records |
| Responsible gaming controls |
Deposit limits, session data, exclusion records |
| Customer support |
Support messages, account and transaction context |
| Platform improvement |
Aggregated behavioural analytics (no individual profiling for ads) |
| Marketing communications (where consented) |
Email, mobile number, opted-in marketing preferences |
4Legal Basis for Processing
ph87 processes your personal data on one or more of the following grounds depending on the purpose involved:
- Contract performance: Operating your ph87 account, processing your deposits and withdrawals, and settling your bets are all necessary to deliver the service you signed up for.
- Legal obligation: Identity verification, transaction records, and certain compliance checks are required by gaming regulation and financial rules applicable to ph87.
- Legitimate interests: Protecting platform security, detecting fraud, preventing duplicate accounts, and improving services are legitimate operational interests balanced against your rights.
- Consent: Marketing emails, push notifications, and optional personalisation features are processed only when you've given clear, opt-in consent. You can withdraw consent at any time.
5Cookies and Tracking Technologies
ph87 uses cookies and similar technologies to keep your session active, remember your preferences, prevent fraud, and understand how the platform is used. We do not use advertising trackers or share behavioural data with ad networks.
Types of cookies used by ph87
- Essential cookies: Required for login sessions, security tokens, and platform functionality. Disabling these may prevent core features from working.
- Functional cookies: Remember settings like language and display preferences between visits.
- Analytics cookies: Aggregate, non-identifying data about pages visited and features used. This helps ph87 identify what's working and what isn't. No individual profiling is performed for advertising purposes.
You can adjust cookie preferences through your browser settings. Blocking essential cookies may affect platform functionality. Opting out of analytics cookies is available without impacting the core ph87 experience.
6Sharing with Third Parties
ph87 does not sell, rent, or trade your personal data. Sharing with third parties occurs only where it is necessary, proportionate, and covered by an appropriate agreement or legal requirement. Categories of recipients include:
- Payment processors: GCash, Maya, GrabPay, BDO, BPI, UnionBank, and card networks receive the minimum data needed to process your transaction.
- Identity verification providers: KYC and AML screening services receive identity documents and basic personal details to confirm eligibility and meet regulatory requirements.
- Game suppliers: Certified game providers receive session tokens and stake data needed to deliver certified gameplay. They do not receive payment information.
- Compliance and fraud tools: Risk management services receive anonymised or pseudonymised signals to identify unusual patterns without accessing full personal profiles.
- Regulatory authorities: ph87 may provide transaction, identity, or account records to gaming authorities, financial regulators, or law enforcement when legally required.
- Professional advisers: Legal, accounting, and auditing professionals under strict confidentiality obligations where necessary for business operations.
Not shared: ph87 does not share your personal data with data brokers, advertisers, social media platforms for ad targeting, or any third party for commercial marketing without your explicit prior consent.
ph87 handles your personal data with the same care across every part of the Philippines.
7Data Retention
ph87 retains personal data for as long as your account is active and for any additional period required by gaming regulation, financial compliance obligations, or dispute resolution purposes after account closure.
Practical retention guidelines:
- Account registration and KYC records are typically held for a minimum period following account closure as required by applicable gaming and anti-money-laundering rules.
- Transaction and gameplay records are retained for the period specified by regulatory requirements in effect at the time of the transaction.
- Support communications are retained for a defined operational period to support quality review and dispute resolution.
- Marketing consent records are kept to demonstrate compliance for as long as the relevant consent or opt-out record remains material.
- Anonymised or aggregated analytical data may be retained indefinitely as it cannot identify any individual.
Once the relevant retention period ends, ph87 securely deletes or anonymises personal data so that it can no longer identify you.
8How ph87 Secures Your Data
ph87 uses a layered security approach to protect personal data from unauthorised access, disclosure, alteration, or loss. Key measures include:
- TLS encryption on all data transmitted between your device and ph87 servers.
- Encrypted storage for sensitive fields including identity documents and authentication credentials.
- Role-based access controls ensuring staff can only access the data their specific function requires.
- Two-factor authentication options available to all members to protect account access.
- Regular internal security reviews and monitoring for unusual access or data movement patterns.
- Vendor due diligence to ensure third-party processors maintain comparable security standards.
No security system eliminates all risk. Members should protect their own account by using a strong, unique password, keeping their registered SIM and email secure, and contacting ph87 support immediately if they suspect unauthorised account access.
9Your Privacy Rights
As a ph87 member, you have the following rights regarding your personal data. To exercise any of these, contact ph87 support with your registered details and a description of your request. We will respond within a reasonable period and may need to verify your identity before acting.
Right to Access
Request a copy of the personal data ph87 holds about you, including what categories we have, why we hold it, and who it's been shared with.
Right to Correction
Ask ph87 to update inaccurate or incomplete personal data we hold about you. You can also update many details directly in your account settings.
Right to Erasure
Request deletion of your personal data where ph87 no longer has a lawful basis to retain it. Regulatory retention obligations may limit full deletion in some cases.
Right to Restrict Processing
Ask ph87 to pause certain uses of your data while an accuracy dispute or objection is assessed. Data held under restriction is not actively used.
Right to Data Portability
Where technically feasible, receive personal data you provided to ph87 in a structured, commonly used format so you can transfer it to another service.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes. ph87 will stop that processing unless compelling grounds override your objection.
10Marketing Preferences
ph87 may send promotional emails, SMS notifications, and in-platform messages about bonuses, new games, tournaments, and relevant updates — but only with your prior consent. Consent is collected during registration and can be updated at any time through account settings or by contacting support.
Withdrawing marketing consent does not affect service communications required to operate your account, such as payment confirmations, security alerts, policy updates, and responsible gaming notifications. These will continue regardless of your promotional preferences.
ph87 does not share your contact details with third parties for marketing purposes. Any promotional message from ph87 will clearly identify us as the sender.
11Children's Privacy
ph87 is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under 21. If a minor has registered or used an account, ph87 will close the account, remove associated data where legally permissible, and return any eligible balance following verification of the circumstances.
If you believe a minor has created a ph87 account, contact our support team immediately with as much detail as you can provide. We take this seriously and will act promptly.
12Changes to This Privacy Policy
ph87 may update this Privacy Policy to reflect changes in how we operate, changes to the platform, or updates to applicable regulatory requirements. The effective date at the top of the page will always show when the current version was last revised.
For material changes — those that significantly affect how we use your data or reduce your rights — ph87 will provide advance notice through a platform notification or email to your registered address before the change takes effect. Continuing to use ph87 after the effective date of a revised policy indicates acceptance. If you do not accept a material change, you may request account closure as set out in the ph87 Terms and Conditions.
13Contact and Privacy Enquiries
For any privacy-related question, data access request, correction, deletion request, or complaint, contact the ph87 data team through the following channels:
- Email: support@ph87.best (please use "Privacy Request" in the subject line)
- Live chat: Available 24/7 through the ph87 website
Include your registered name, account details, and a clear description of your request. ph87 may verify your identity before actioning a data request to protect against unauthorised access to personal records.
We aim to acknowledge data requests within 3 business days and provide a full response within a reasonable period depending on the complexity of the request. For more general information about how ph87 works, visit our FAQ page or review the Terms and Conditions.
